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SOLUTIONS
Original Billing
Due to the complexity and technology
of the healthcare industry, original billing has evolved into a specialized
service requiring expertise and sophisticated electronics.
MBO/TRS integrates the front end
functions of the providers office with our own information system, expert
staff, and logistical processes, creating a partnership arrangement that
professionally manages your billing requirement.
As a value added service, we provide
your office with scheduling and other practice management software
features. We’ll train your staff on the software functionality. Once the
demographic, financial, and charge information enters our system, we
perform all back end billing functions from our offices. This frees up
space at your office or facility for provider care.
MBO/TRS will supplement your coding
needs, edit your claims, manage your electronic transmissions, handle all
your cash applications, and provide you and your professional partners with
intelligent informational reports in an array of formats.
Compliance Training
MBO/TRS offers compliance training as
a service option to our clients. If you're managing your own billing
operation, then compliance and HIPAA training for your employees will be
essential. We can certify your staff in compliance through our training
program. We have partnered with Crowe Chizek, www.crowechizek.com (the 7th
largest accounting firm in the nation), who serve as our own consultant for
healthcare compliance issues. We utilize Healthcare Compliance Strategies
(HCCS) software to drive our training program. In addition to training our
own staff in the issues of compliance, we can extend the service to your
office staff as well.
Early Follow-Up And
Pre-Collection
Let MBO/TRS handle your aging
accounts receivable. All business offices are challenged by accounts
that are deemed labor intensive. Our agency can help you resolve accounts
with third party payers, or collect from responsible guarantors after third
party resolution.
We'll direct follow-up efforts
utilizing predictive dialing equipment and letter campaigns. This frees up
your staff to focus on the more viable front end of the accounts
receivable. These programs are very instrumental in lowering the days in
accounts receivable for your facility, as well as reducing the overall
placement of accounts with collection agencies.
Some of our healthcare clients prefer
to have our agency process accounts on their own information systems.
This type of working arrangement is conducive to hospital compliance
programs and creates an environment that is easily monitored or audited by
the client. After working out the communications link, we literally create
environments in our facility that emulate your business office operations.
This reduces the burden on our clients to increase staff within their
business office while we manage a seamless and transparent extension of
their patient accounts environment.
Bad Debt Collection Services
It takes a combination of expertise,
technology, legal networks, and diplomacy to be a leader in Bad Debt
Collection. Our software drives the accounts through statement runs,
predictive dialing campaigns, skip tracing, national data base searches,
asset identification, and legal processes. Through this whole process,
we're always focused on tact and diplomacy when dealing with our clients'
patient base. We understand how competitive the healthcare industry has
become and how important it is to maintain patient satisfaction.
Special Projects
Our agency is adept at directing our
resources to accommodate any special project our clients may have, even if
the project is temporary. Hospitals have accounts of particular
financial class, and or age that require additional attention in order to
resolve. Our staff and software designs are versatile, which allows our
agency to excel at handling special projects for our clients.
Quality Assurance (QA)
MBO/TRS maintains a quality assurance
department within our agency.
We diligently audit our employees for
quality and production levels. Compliance and HIPAA audits are performed,
as well as periodic testing of employee knowledge of regulations and
procedures. We have designated areas in our offices for training and
testing procedures.
sales@mbo-trs.com
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